Dimensions is not a detox centre. Prior to arrival at any Dimensions Retreat, all our guests first undergo a self-evaluation, and may then proceed to a final evaluation under the expert guidance of our medical team. If anyone is determined to be actively dependant on substances or have a substance use disorder, they will be declined until they have been sober for a significant period of time.

Dimensions Retreats are either two, four or ten days long to ensure that you are properly supported during your experiences.

Participation in our programs is not dependent on a physician’s referral, but all guests must participate in our intake and assessment process prior to Retreat, including a medical and psychological assessment to determine your physical and mental readiness for our programs.

The nature and level of coverage you are eligible to receive for services should be confirmed with your insurance company directly. Many of our services are provided by regulated and licensed experts, so you may be eligible for coverage for certain services.

Our guests’ privacy is paramount. Any information shared during the Retreat is confidential. Dimensions’ therapeutic staff comprises professionals who hold designations from recognized licensing bodies, and all staff have received extensive training on privacy protocols. Our digital platforms and guest services systems comply fully with HIPAA and PHIPA privacy regulations. Your fellow guests must also agree to maintain the confidentiality of other participants’ experiences and identities.

YES, we accept pet dogs and therapy pets under these conditions:

Accommodating Your Very Important Pet (VIP): Dogs are not only our cherished pets, but also important partners in our lives and our healing. Dimensions recognizes their contribution to personal wellness and welcomes dogs and service animals at our properties. Below are the expectations for dogs and their owners while they are staying with us:

• A $75 (CAD) pet fee is applicable for the duration of the stay.
• All VIP Dogs should be socialized and comfortable around other animals. Honey, our therapy dog in training will be thrilled to make a new friend.
• All dogs must be attended and on-leash while outside of their cabin.
• Guests are expected to pick up all waste from their pet. Bags will be provided as necessary.
• Dogs may be left unattended in guest rooms, but only if they behave, do not make excessive noise, or cause damage such as clawing or scratching. We do have a dog crate available should guests so require.
• Dogs are not permitted in the dining and food preparation areas – past the pillar in the lounge. Pets should not be present in the lodge during meal periods.
• Housekeeping will not enter a guest room with a dog present. Please arrange for a time for service when your dog is out of the room
• Dogs cannot be left unattended in the lodge or ceremonial spaces.
• Please share your VIP dog details with us in advance of arrival so they can be appropriately catered to. We will provide a cozy bed, a dining area in the room with bowls for water and food and a towel to dry off after a run in the snow, the trails, or a dip in the lake.

Please note if a team member is required to dog sit due to challenging behaviour in guest rooms there will be a charge of $150 per sitting.

Any significant cleaning will be at a charge of $150. Any damage will be charged according to the nature of the damage.

As some of our other guests may not feel comfortable with dogs, Dimensions reserves the right to ask you to reschedule to a specified pet friendly weekend, or to leave your animal at home.

It is the expectation of the dog owner to manage the behaviour of their dog while at Dimensions. Dimensions will not be held liable for any damage, injury to any pet or injury to others.

Guests stay in private cabin suites (approx. 450 ft²) with private decks, walk-in showers, en-suite bathrooms, and soaker tubs. We have 4 Lake View cabins and 11 Forest View cabins edging the forest and its network of trails. Cabin interiors are minimalistic and meticulously designed to harmonize with the natural surroundings.

Yes, guests will be asked to fill out a preferences questionnaire ahead of their arrival so that our onsite team can prepare accordingly. Treatments that are not already included in your retreat schedule (e.g., additional bodywork, acupuncture, reiki) can be arranged on site for an extra fee.

Yes, guests may request laundry service while onsite.

Yes, complimentary access to Wi-Fi is available throughout the property.

Program fees include accommodations, meals, daily wellness programming, use of onsite amenities, and a pre-determined amount of bodywork treatments, onsite psychotherapy (group and individual), and virtual psychotherapy (pre-retreat and post-retreat). Additional services such as bodywork treatments or one-on-one psychotherapy can be arranged at an extra cost. For a more detailed list, please see the specific inclusions noted on our website.

An initial 25% deposit (non-refundable) is applicable to all retreats and program registrations, including taxes (13% HST). A minimum of two nights must be placed on reserve for the booking to be held. The balance is due six weeks (45 days) in advance of arrival. Cancellations made within 45 days of the planned arrival date will be subject to a charge of 100% of the cost of the retreat reservation, 75% of which may be credited to another Dimensions Retreat, and is redeemable within 12 months from final receipt of payment.

No prior experience is required. All activities are guided and adaptable for beginners through advanced participants.

Yes. Many guests attend individually, but couples and friends are welcome to attend together. Shared accommodations in our one Queen bed cabin is available upon request.

Dimensions offers a variety of retreats, ranging from immersive multi-week programs for trauma recovery and stress reduction, to shorter wellness weekends focused on rest, longevity and rejuvenation. Each retreat combines evidence-based therapies with holistic wellness practices, providing a balanced approach to mind-body healing and nervous system regulation in nature. Dimensions is Canada’s only immersive wellness retreat centre to be guided by a rigorous regulatory framework while offering science-based wholistic wellness practices and mental health programs in a nature. For a more detailed list, please see the specific programs and retreats noted on our website.

Yes, programs and retreats run year-round and highlight the natural beauty of each season, with activities such as contrast therapy (sauna and a Maple Lake cold plunge) hiking, canoeing, and forest bathing depending on the time of year.

No, all necessary equipment is provided onsite. However, guests are welcome to bring personal items if they prefer.

Retreats are designed for adults aged 19 and older. Exceptions for younger participants are not available.

Our retreats are led by an interdisciplinary team of licensed and highly trained professionals. This collaborative approach ensures every guest benefits from both clinical expertise and holistic care, tailored to their needs. Guests receive care and support from:
• Registered Psychotherapists and Registered Social Workers – providing evidence-based individual and group therapy.
• Registered Massage Therapists – delivering therapeutic bodywork to support relaxation and physical well-being.
• Wellness Practitioners – guiding yoga, meditation, breathwork, massage and other somatic practices.
• Hospitality and Culinary Team – ensuring guest comfort, safety, and nourishment throughout the stay.

Group sizes are intentionally kept small (typically between 6 and 12 people) to foster connection and personalized attention. We’d be happy to let you know exactly how many people will be onsite with you prior to your arrival.

No. While participation is encouraged for the full experience, guests are welcome to pace themselves and opt out of activities if they need rest or personal time.

A typical day for a clinical program participant includes morning movement or meditation, therapeutic group sessions, time for individual treatments, nutritious chef-prepared meals, and opportunities for nature immersion. Evenings may include guided relaxation practices or personal reflection time. Each schedule balances structure with free time where guests may relax in their cabins, explore the property, use the amenities, etc.

Yes. Prior to arrival, guests complete an intake process that helps our team understand their goals, needs, and preferences. This allows us to tailor recommendations and build a retreat experience that supports both individual wellness goals and group dynamics.

Dimensions integrates traditional evidence-based mental health practices with a multitude of holistic and nature-based therapies. Retreats are held in a forested setting designed for tranquility and healing. Guided nature walks, forest bathing, canoeing, contrast therapy and seasonal outdoor activities help guests reconnect with themselves and the natural world as part of the therapeutic process. Our interdisciplinary team works together collaboratively to orchestrate a tailored program in an environment that is both clinically informed and deeply restorative.

Guests leave with practical tools, practices, and personalized recommendations to support ongoing well-being. Follow-up sessions or integration support may be offered depending on the program.